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Data Classification Fields in CMDB

tmccasland
Tera Contributor

‎10-27-2023 07:44 AM

Is there a way to add Data Classification Fields to CMDB.

 

We want to have the following fields in CMDB for Configuration Items:

1. Data Classification (Confidential, Restricted, or Public)

2. Confidenial Type: (PHI, PII, PCI)

 

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Ashok Sasidhara
Tera Sage

‎10-27-2023 08:04 AM

The best practice as per CSDM is to populate the CIs which require data classification in the information objects table. This table contains a 'Data classification' field. 

The following URL has details about the information objects form attributes:

https://docs.servicenow.com/bundle/utah-application-portfolio-management/page/product/application-po...

 

I would also suggest to refer the CSDM 4.0 white paper present in the following URL for detailed description about information objects and other CSDM tables:

https://www.servicenow.com/community/common-service-data-model/it-is-time-csdm-4-0-draft-white-paper...

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