SNPI - Import CMDB Data - Failed

[jihyungkim]

I got this task result that prevents me from validating the task.

Did you correctly import 6 CloudDimensions (CD) servers?

I have searched the community search to see if I can try something different but mainly  the Field Maps Related List does not seem to be seen at the right timing.  Whenever I save the record, and remain on the form at first it showed up. However when I tried to do it from the very beginning it flickered and did not show up. I must have done something wrong. 

I wonder if there is way I can start this module SNPI - Import CMDB Data from scratch. If I repeat it it said the lable name exists so needs to save it differently and even when I tried it no luck.

This is more difficult than previous task and I would need your help on this.

Thanks.

Regards,
Jihyung Kim

[jihyungkim]

@Vijaya_Mnpram I have tried to follow the each steps from the guideline but was not aware of the fact I ended up cleaning at each steps. 

Thanks for providing a Youtube video on how to import data. I will go through it and compare it with the guideline and find out what I have done wrong.

Ok I see. I hope to complete this task soon so that I can finally complete the ServiceNow Platform Implementation Instance. 

Thanks.

[jihyungkim]

@Vijaya_Mnpram,

Are you suggesting I can terminate my instance and click ok to claim a new one to start from the beginning?

SNPI-Import CMDB Data is the only module I need to finish to complete ServiceNow Platform Implementation.

I may sound I am paranoid but according to the captured screen, just want to ensure this is the right way to claim a new one just for this module.

Thanks.

[Vijaya_Mnpram]

@jihyungkim Yes. You can terminate and wait for 15min to 'Request an Instance' to appear on your training. 

This way you get your new instance and strat working on it. 

[jihyungkim]

@Vijaya_Mnpram Ok I see. That way I can start new instance for SNPI-Import CMDB Data module only. I was concerned if it would impact on every instance I have completed so far since I was not sure if previous instance have been saved. 

I will try a new instance and see if I can validate it at the end. 

Thanks.

[Sergio Fontoura]

@jihyungkim 

I had the same error. You just need to manually create the servers listed in the "CMDBDataImport" file.

Go to the cmdb_ci_server table and create the following servers:

Zebrashark
Duskyshark
Coralshark
Blacknoseshark
Milkshark
Bullshark

By the way, it wasn't your fault, it was an error in the task itself.