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sys_user_has_role table contains empty roles

Mayuri1711
Tera Contributor

One or more (empty) Roles in User profile and are inherited, unable to remove /delete.

6 REPLIES 6

Muralidharan BS
Mega Sage

Hi @Mayuri1711 ,

 

Yes there are roles (even oob) contains empty roles. example take this role - ui_builder_admin this contains an empty role, so if user got the builder admin, they will inherit this empty role aswell.

 

Before taking any action, consult once with ServiceNow. Because I see some ACls also has empty roles coupled in. So better to be sure before making changes. 

 

MuralidharanBS_0-1709712976366.png

 

Thats not correct info you are giving. The contains is NOT empty. It contains a sys_id. So it's something else, the related record perhaps deleted, the related record perhaps no read rights for, etc.. Though empty: wrong info.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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