Tag-based service family use other than Service Mapping

[Mercedes Pons 1]

Hello,

I just started using Tag-based Service Mapping and it's working fine so far.  But now I'm curious about "Tag-based service families".  Is there any other use case for it other than Service Mapping?  

I created a Business Rule to capture Owners in the Key Values and add it as an attribute to the CIs, but now I'm thinking if there is any OOB solution to obtain tag's values and add them to CIs using Tag-based solution.

Thank you

Mercedes

[AJ-TechTrek · Accepted solution]

Hi @Mercedes Pons 1 

Tag based Service Mapping using the Tag based Service families to Tag and Tag category, There is no Other use case.

Also you can ask to update the Tag at Cloud Provide level (Azure and AWS) and then you can use the same in Tag Based Service Families from cloud resources.

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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