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TASK 05 - Configuring Desired Sate Audit for microcertification - CMDB Health Microcertification

Mamta Kumar
ServiceNow Employee

Hi I have done everything to create the audit, and certification and certification template except for not able to delete all other audits as delete is greyed out. any help and recommendation to complete this task. 

 

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @Mamta Kumar 

 

Just check the solution of these posts and validate your steps.

Also ensure you have configured set up with

Operating Systems is one of  

Windows 2012 R2 Standard

Windows 2016 Standard

Windows 2019 Datacenter 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Shiny-Syslabo
Tera Expert

It is important to "deactivate" it. Never deleting it.

Please change the 'active' field to false.

 

And I remember that when I tried it before, the 'active' field did not show up in the list.

In that case, please personalise the list (using the gear icon) to display the 'active' field, and then filter it.