TERMINATED THE PROBE BECAUSE THE MAX TIMEOUT WAS EXCEEDED: 60 SECONDS.

BK14 · ‎03-31-2024

Hello experts,

When discovering some Linux servers, I get this as FQDN:

I debugged the pattern and in step 8.1. Run FQDN script file, I didn't get anything as output when I clicked on Run Operation. Is this because the FQDN or Domain name don't exist on the server? The scrip file that searches for domain name is "linux_fqdn.sh".

Thank you for providing feedbacks.

bk

AJ-TechTrek · ‎04-03-2024

Hi @BK14 ,

Good Day !!

You can modifiy the using the Mid Server Properties.

Navigate to MID Server > Servers.
From the list of MID Servers, select a MID Server to configure.
Select the Configuration Parameters related list and click New.
Refer the attached screenshot.
Restart the MID Server, Also refer the Docs URL given below.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/mid-server/referenc...

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

BK14 · ‎04-05-2024

Hi Ajay,

Thank you for the useful information you gave me. I will keep them for future references.

My issue is resolved. The problem actually came from the servers themselves. They did not have the FQDN in this config file: /etc/resolv.conf

They added and discovery updated the FQDN correctly now.

Thank you again,

bk