Trying to test the data source connection for the JDBC with sccm service graph connector

rajasekahr
Tera Guru

After installing service graph connecter, we are trying to test load with 20 records using computer identity datasource..faced below error screen shot.

 

rajasekahr_1-1664995400767.png

 

 

2 REPLIES 2

EricDohr
ServiceNow Employee
ServiceNow Employee

Couple of troubleshooting steps to try

  • Can you get to the database in question from any other external client?
  • Can you telnet?  For example telnet DATABASE_HOST_NAME 1433
  • Is the port blocked?
  • Firewall?

I have observed that password is wrong...after typing correct password it worked fine..thanks