Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

CMDB forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Storing of service providers data in ServiceNow

We have a requirement to store service providers data captured from RITM and its catalog task variables into a structured data model within ServiceNow, this data is critical to support the following objectives, For capturing fulfilment related inform...

Vicky6 by Tera Contributor
  • 561 Views
  • 2 replies
  • 1 helpfuls

Blue Green deployment CIs

We have a particular application that we run blue green deployments on. We are looking for solutions to resolve the issue we are having where we only have 1 prod CI for the application so alerts are suppressed during deployment despite the applicatio...

ShantelM by Tera Contributor
  • 506 Views
  • 2 replies
  • 1 helpfuls

CMDB Data Manager State CI

Hello Everyone, Can CMDB Data Manager policies be used to manage or retire stale CIs?If yes, what are the recommended filter conditions when using Policy Type = Retire?Looking for guidance on best practices.Thanks

csatish by Tera Contributor
  • 549 Views
  • 3 replies
  • 0 helpfuls

Resolved! CMDB & MID Server

Hello Community,Can anyone please help me understand the following questions:-1.) On what basis do we decide the number of MID Servers required in a client network, considering that a single MID Server can typically handle around 10,000 CIs under ide...

ChittiS by Tera Expert
  • 1054 Views
  • 4 replies
  • 5 helpfuls

Discovery Error

Hello FolksWhile discovering a Windows Server, the CI is getting populated under "cmdb_ci_computer" instead of "cmdb_ci_win_server".Based on my understanding, this could be due to incomplete OS identification, and we need to validate the Discovery Pa...

ChittiS by Tera Expert
  • 520 Views
  • 1 replies
  • 1 helpfuls

Darktrace Master Appliance Discovery

Hello, Just wondering if anyone has been able to discover darktrace master appliances via SSH credentials? I don't think there is a discovery pattern for this? Thanks, Richo

Richo1 by Tera Expert
  • 656 Views
  • 1 replies
  • 0 helpfuls

CMDB Lifecycle mapping

Life cycle mapping for the table cmdb_ci_service_auto is not working as expected. when I try to change the operational status value, its not updated as per the lifecycle mapping record.I don't see any BR running to prevent it from updating the record...

KARTHIGA J by Tera Contributor
  • 1020 Views
  • 4 replies
  • 1 helpfuls

Bussiness Application Mapping

hello team, how do I haver a dashboard report or diagram that shows me Bussiness Applications and its relationships bussiness applicationbussiness serviceapplicationtechnology service appreciate the community help. 

wellpereira by Tera Contributor
  • 610 Views
  • 2 replies
  • 0 helpfuls

ServiceNow CMDB Dashboard

Hi,When I open CMDB Dashboard through CMDB Workspace, at CMDB Health in home- The Completeness score card showing N/A, Correctness score card showing N/A and Compliance score card showing NaN%. When I click on any once of these score cards Completene...

Fields in the CMDB 360 Query - Compare attributes values

Hello Experts, Class attributes are missing in the step 2 of In the CMDB 360 Query - 'Compare attributes values' .I have selected the cmdb_ci_computer class. The query dropdown shows only 20 columns. Attached screenshot for reference.So, my query is-...

VarKau by Tera Contributor
  • 734 Views
  • 2 replies
  • 0 helpfuls

Discovery activation in lower instances.

Hi All, We are implemnting the discovery first time. I just want to know what is the process or plugins that need to enable ? if not exists in the lower instances what are all the inputs we need to give it to Servicenow team to activate it (List of P...

Thanvik1 by Tera Contributor
  • 317 Views
  • 2 replies
  • 0 helpfuls

Heap Space issue in flow

@Ankur Bawiskar  @Community Alums  @Sohail Khilji  @Maik Skoddow  or anyone please help How can I solve the Heap size issue  what is the maximum memory size is allowed in MID SERVER

ARAVINDA11 by Tera Contributor
  • 2585 Views
  • 6 replies
  • 0 helpfuls