unable to add dot walked field in the list configuration

[RajeshS45028713]

Hi Community,

I'm facing an issue where dot-walked fields (for extended tables such as User and Department of User) are not displaying any values when added to the CMDB list view.

Has anyone encountered this issue or know how to fix it?

[Bhuvan · Accepted solution]

@RajeshS45028713 

Go to CMDB table where you would like to add dot walked fields, for example cmdb_ci.LIST

Right click on  column -> Configure -> List Layout. Go to field that you want to dot walk and select Expand selected reference field

Select the dot walked fields and add from available to selected slash bucket and save the record. To view configuration item table fields again, click on Configuration Item fields

You can add or remove dot walked fields from personalize list view

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[RajeshS45028713]

Hi Bhuvan,
Thanks for the message, now it is working.

[Ankur Bawiskar]

@RajeshS45028713 

how are you doing that? share screenshots please

If my response helped please mark it correct and close the thread so that it benefits future readers.