Unable to update company details in the Application Service(cmdb_ci_service_auto)

[VaddiR]

Hi Community

I'm facing an issue while trying to update the Company field in an Application Service record. When I attempt to change the company from Company A to Company B, the change doesn't persist. After saving, the record reverts back to Company A without any error message or warning.

Has anyone encountered this behaviour before?

Any guidance or suggestions would be greatly appreciated.
Thanks in advance!

[Ankur Bawiskar]

@VaddiR 

did you check the value is Company B in the list view or the XML of record?

any before insert/update BR is clearing that field value?

any client script is clearing that field when form loads?

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