Updating Stale CIs using Worflow

[Miguel Ferro]

Hello Guys,

I need updated a lot of stale CIs. For to do it, I created the workflow below but is nor working.

Do you have any idea where the error is?

Step1:

Step2:

Step3:

Can you help me please ?

[Deepak Negi]

That is because you are using "Look up record" which will only get 1 record.
You need to use "Look Up Records" action and same way to update multiple records you need to use "Update Multiple Records" action.

@Miguel Ferro if this helps, please mark the answer correct so others can also refer to the solution

Thanks
Deepak