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Updating Stale CIs using Worflow

Miguel Ferro
Tera Contributor

Hello Guys,

 

I need updated a lot of stale CIs. For to do it, I created the workflow below but is nor working.

Do you have any idea where the error is?

 

Step1:

MiguelFerro_0-1730738182786.png

 

 

Step2:

MiguelFerro_1-1730738182802.png

 

 

Step3:

MiguelFerro_2-1730738182813.png

 

 

Can you help me please ?

5 REPLIES 5

Not applicable

That is because you are using "Look up record" which will only get 1 record.
You need to use "Look Up Records" action and same way to update multiple records you need to use "Update Multiple Records" action.

 

@Miguel Ferro if this helps, please mark the answer correct so others can also refer to the solution

 

Thanks
Deepak