Wanted to see CMDB domain separated health dashboard
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07-10-2024 10:06 AM
I have domain separated environment , but unfortunately when I change the domain except global and try to see that domain specific health dashboard, the numbers are not populating in correct format.
I raised a ticket with ServiceNow and one thought from ServiceNow is acceptable to me.
"Any CIs that are part of the global domain will also be visible in all the child domains, and health jobs use this principal to compute failures in the global domain and make them visible to all the child domain domains."
But if anyone can help that how to mitigate this issue , we have domain separation plugin as well, but not sure if only the user can see the domain specific CMDB dashboard. I am sharing the screenshot of the dashboard when it is giving the result of domain separated way.
Just for the information in the parent domain , that means in the global domains the dashboard is showing us the correct result. Then the number is not in minus ,, because the numerator is not greater then the denominator for the health calculation.