Webinar on CSDM

kdp8897
Tera Contributor

‎08-29-2023 05:08 AM

Hi  community we have been asked to work for webinar on CSDM topics. we are not sure where to start , what topics we need to cover , what points to be added in that ,can anyone suggest  and help me out ,and  give the reference links if possible

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Ashok Sasidhara
Tera Sage
Tera Sage

‎08-29-2023 06:35 AM

You need to first read the CSDM 4.0 whitepaper present in following URL:

https://www.servicenow.com/community/common-service-data-model/it-is-time-csdm-4-0-draft-white-paper...

 

Some of the key topics to be covered are the following:

Introduction to CSDM and its benefits

CSDM 4.0 conceptual model

Overview of each CSDM domain

CSDM table names and prescribed relationships 

Some example diagrams illustrating CSDM

 

Also check out 'CSDM fundamentals' course on NowLearning and read the CSDM related docs which you can find on nowcreate and highspot. 

 

Following is the docs URL for CSDM:

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/csdm-implementation/con...

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