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Resolved! Unsupported shell 'uvrcbash'.

I have some servers I am attempting to get Discovery working on.  The Server admin has confirmed that everything should be set up.  When I try to run Discovery, it gives me the following error: Unsupported shell 'uvrcbash'. Supported shells are [tcsh...

aliceal by Mega Guru
  • 605 Views
  • 1 replies
  • 0 helpfuls

How do I discover DB2 databases?

How are DB2 databases discovered? There is a table cmdb_ci_db_db2_instance with DB2 instances populated however there is another table called cmdb_ci_db_db2_catalog that has no databases populated. Are DB2 databases created OOTB by Discovery? Thanks,...

Erick18 by Mega Guru
  • 1850 Views
  • 5 replies
  • 0 helpfuls

CI Overview -CI count mismatch

Hi Team, I have modified the filter condition in ''sn_cmdb_ws_group_query_metadata' and Count is updating here properly. But there is no change in CMDB workspace Overview even after refreshing. When I click on this CI Count is showing corect and same...

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Identification rule not working

Hi, we are working on Armis-ServiceNow integration. we have observed an issue during Identification. 1) we import a Server CI into cmdb.2) we change mac_address manually.3) we import the same server CI into cmdb with original mac_address. During the ...

Screenshot 2025-05-28 160952.png
sry by Giga Guru
  • 1499 Views
  • 16 replies
  • 0 helpfuls

Discovering Palo Alto Firewalls

We have moved to Palo Alto Firewalls and I'm trying to determine how to discover them.  We use Panorama to manage the firewalls. 1. Is the best way to pull information thru Panorama(API) to get information?2. Or use discovery patterns and SNMP?  Than...

import multiple tables data on one Excel sheet

HiI have a question about import sets.I want to enter multiple tables data on one Excel sheet and import it.Is it possible to import data into multiple tables in one import?Thanks in advance.

HS7 by Giga Guru
  • 548 Views
  • 3 replies
  • 1 helpfuls

Load balancer pool members to server relationship

I'm trying to identify impact assessment on changes to load balancers. We have load balancer discovery which identifies pools and pool members with the name and IP address, but I can not relate the pool members to the server CIs themselves so that I ...

Dan Aragon by Tera Contributor
  • 986 Views
  • 2 replies
  • 1 helpfuls

Servicenow To Qualys Bi-Direction update

Hi Team ,we have enabled Qualys CMDB Bi-Direction plugin and integration is running fine but we want to send Asset or any personal computer STATE information into Qualys Business information tab in qualys.i have tried adding New Asset metadata attrib...

ServiceNow CMDB

Hello. I recently got a Personal Developer Instance. I want to learn about the CMDB workspace but my instance keeps opening up to the App Engine Studio. Neither the search option nor any other option on the PDI is leading to a CMDB workspace. Please ...

HZM by Kilo Contributor
  • 444 Views
  • 2 replies
  • 1 helpfuls