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What does this Icon mean and where can i find the description?

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James Cook
Tera Contributor

‎02-12-2025 10:00 AM

JamesCook_0-1739383116428.png

Hopefully the pic shows, but it is a little blue ball with a white squiggle in it. It appears next to a field name that the filed value has just changed. Need the actual description to add it to a procedural doc. 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-12-2025 10:15 AM

Hi @James Cook 

 

This is referred to as a heartbeat, which indicates that the field has been changed in the backend. This means you didn't take any action, but someone else made changes, either manually or through a flow or script.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-12-2025 10:15 AM

Hi @James Cook 

 

This is referred to as a heartbeat, which indicates that the field has been changed in the backend. This means you didn't take any action, but someone else made changes, either manually or through a flow or script.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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