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Forum Posts

BigFix and DataFlow integration

Hi All I have been working on Service Graph connector for HCL BigFix in ServiceNow. Need to know if anyone has information on 'BigFix ServiceNow Data Flow'. Have been able to get the difference between the SG connector and BigFix ServiceNow Data Flow...

Resolved! Creating Policies under the CMDB Data Mananger

We have AWS, Azure, VCenter and On-Prem  CIs in ServiceNow. I would like to set up a policy to retire, Archive and delete. Which tables would be best practice to setup these polices . I would like to understand the pros and cons for better understand...

Anthony78 by Kilo Sage
  • 1919 Views
  • 3 replies
  • 3 helpfuls

Does Managed By Group Auto Populate?

Hi ServiceNow community,I'm wondering if anyone can help. I would like to set the default Managed By Group via CI Class Manager to populate current CIs in the Storage Class as well as auto-populate when new CIs are created.I was able to set the defau...

Phebe Yawson by Tera Contributor
  • 1179 Views
  • 1 replies
  • 3 helpfuls

Cisco DNA Discovery Classes

Hi,We have installed Cisco DNA 2.2.0 (Utah) and from the Cisco side I have been asked to help complete the following. A few of the options were auto completed.  However there is nothing for the following (the screenshot didn't work)   Third Party Dev...

Derek28_0-1706892906920.png
Derek28 by Tera Contributor
  • 786 Views
  • 1 replies
  • 1 helpfuls

CMDB Health Dashbaord - Audit Jobs

Hello, Looking for some advice/ guidance.  In the CI Manager, I created several Certification Filters for the Health> Compliance of Business Applications. When I made the Certification Templates, I pointed them to the Certification Filters I made. In...

Emmat by Tera Contributor
  • 437 Views
  • 1 replies
  • 0 helpfuls

How to get Aging report on CI Attributes

Hi Team, Is it possible to get aging report on attributes for different CI types.Ex- Need to pull the aging report on "Environment" attribute when it was updated with some value from Null value and how many days it has Null value in it for Personal C...

Anil74 by Tera Guru
  • 396 Views
  • 4 replies
  • 0 helpfuls

Return list of application related to server

Hello SNC, I have an requirement where - I need to get the list of application (*FROM : cmdb_ci_service_discovered) from *its table for any server (FROM: cmdb_ci_server). When I pass thro., script include function of server sys_id, I must get those a...

Kingstan M by Kilo Sage
  • 2700 Views
  • 4 replies
  • 2 helpfuls

Event triggering twice through workflow

Hi Everyone,Event triggering twice through workflow event is - eud.refresh.defervar clientUtils = new SI();var checkUser = current.assigned_to;clientUtils.makeUserActive(checkUser);gs.eventQueue('eud.refresh.defer', current, '', ''); Script: akeUserA...

venugopal s by Tera Contributor
  • 274 Views
  • 2 replies
  • 0 helpfuls

Integration

Hi All I have been working on Service Graph connector for HCL BigFix in ServiceNow. Need to know if anyone has information on 'BigFix ServiceNow Data Flow', mainly wanted to know the difference between the SG connector and the BigFix ServiceNow Data ...

Resolved! How to run a scheduled job twice a day

HI All,How can we setup a scheduled job to run twice a day first one @12 pm and second one @5pm on same day. I have tried with setting run as periodically (mentioned repeat interval as 12pm and staring as 17pm) but its running only one time. Any sugg...

Anil74 by Tera Guru
  • 1837 Views
  • 6 replies
  • 0 helpfuls

Resolved! CMDB Dashboard/Stale Relationships

Hello all, I was looking at the CMDB Dashboard/Relationship Health tabI have over 48,000 stale relationships.Can anyone tell me how to remove these? Thank you.