Resolved! Unable to populate variable on scheduled job
How to get the current form short description to populate the carts description variable?
Forum Posts
Migrate IP Ranges from one MID Server to another
We are replacing some of our MID Servers due to O/S becoming out of date.When I setup my new MID Server, I will configure it with all the same parameters as the original server. The main issue I have is, how can I easily "migrate" IP ranges from MID ...
Discovery
Hi, Can anyone help me to know how to discover the appliances in servicenow in which SSH is not present. Thanks in advance
data discovery
This is regarding the "data discovery feature" a new feature in vancouver release.It has few data patterns OOB but I want for more Data Patterns apart from what is coming OOB?
Resolved! How to check if discovery is using IRE rules
I'm new to using discovery. Please help me on how to check the IRE rules for discovery
Need to update CMDB table fields from the custom table present in ServiceNow.
Hello, We have a custom table that contain the details i.e. serial number, approval group, change group . And in the CMDB business application table we need to update the same approval group, change group as serial number same in both the table . Can...
CMDB: Syntax Error or Access Rule Violation detected by database ((conn=5423583)
When I try to use a filter condition in the status(hardware_status) or Filter Out a field. I am getting the below error.How to fix this error ?Syntax Error or Access Rule Violation detected by database ((conn=5423583) Key 'bahstrry_sys_created_on' d...
Service Graph Connector for InTune - Connection and Credential Alias
I'm working through the "Service Graph Connector for Microsoft Intune" Guided Setup. I'm stuck on the 2nd section "Add Multiple Instances" step 6 - Create data sources and scheduled import jobs. I setup the default default "IntuneConnAlias" connecti...
Resolved! What classes should be kept for calculating staleness on the CMDB Dashboard
Hello all, I'm trying to figure out what classes should be kept for calculating staleness on the CMDB Dashboard.I'm thinking only the classes we are discovering like servers, printers, and switches etc.Classes like network adaptor, business app, and ...
Add default option
Hello experts,Add Business rule to the “Service” cmdb table. This will run on query, and if the 'operational_status' field is not included in the query, add operational_status = operational. Any help appreciated. Thanks.
How the Oracle Database Listeners detect which Application CI to add a dependency on?
I have to investigate how the Oracle Database Listeners detect which Application CI to add a dependency on?How the upstream CI's are added to Oracle Database Listener? Can anyone help me over this, thanks in advance.
Need to map Could Service Account from Relationship view to custom field
Hello Experts, We have an requirement to To map the Cloud Service Account which we can see in the Relationship viewer. Is there any way for this ?
Few queries on 'Principal CI Class'
Hello, I have few queries on 'Principal CI Class'1. How are you utlizing and/or managing the benefits of 'Principal CI Class' on Incident form?Option 1 - ServiceNow suggests to mark all the important devices classes like servers, network devices etc ...
Lab 7.4 section 4: HHD devices an prototypes do not appear on the available CIs list...
Hi,After running the filter, the only option is "Infinity HHD" which I'm not supposed to select. I've gone back to retrace my steps but I can't figure out where I went wrong. Does anyone know why "HHD devices an prototypes" isn't there? Would it hel...
Add attachment to multiple selected items in list view
Is possible to select 5 attachments in the alm_hardware list view and add a singular attachment to all of them?
