Hello, In the ServiceNow instance I work with there are Computer CIs and some of these have Installed Software instances representing their BIOS version. I want to report on ALL Computers and include the Software values Product Name, Installed, Versi...
Hello,how can I connect a Business Application to a Business Process using the M2M table called: cmdb_m2m_business_process_ci, in the User Interface?I really do not care about the semantic of this operation and I do not need a Reference link.I really...
I get that converting suggested application servers and suggested applications is useful where there is no out-of-the-box patterns available for running processes. Creating a CI class and discovering those CIs that you would utilise in service manage...
Hello Community, I have a requirement to sync business app to mapped application service for the following fields owned_by and managed_by when the bus app owned_by and managed_by changes. I have the business rule below but is not firing. Any assist...
Hi All, In our CMDB ,CIs are mapped with incorrect models.I have exported data in column as correct model Ids sys ID and respective incorrect model IDs sys ID .Could you please help me how can i create transform map script like when imported incorrec...
My Use case is:To create a relation b/w business application and CI and after creation the work notes should get updated and this relation is stored in cmdb_rel_ci table.Similarly, we have to delete the relation also, and the work notes of parent( B...
Hi Community , does anyone have done the integration between ServiceNow and Forti SOAR.if yes please let us know the method or provide any doc that would be grateful. Thanks in advance !!!
I am building a flow that is triggered on cmdb_rel_ci, with the following trigger Are there any performance concerns with running a flow like this on this table? I know discovery will be making many changes to relationships - would this trigger const...
Quick question, I can see a lot of way to accomplish this, but looking to see what has worked for others. We have come a long way in the cleanup of our CMDB, but there is always that one record, or ten, that someone sees that has data in it (so not f...
In CMDB Workspace, when we click on View Tasks in De-duplication tasks we get redirected to De-duplication tasks but within CMDB Workspace. But here the issue is we cannot remediate the task, in order to remediate the task we need to go to reconcil...
I've setup a Discovery Behavior for HTTP, the Shazzam probe is being triggered and I can see it is indeed only checking the HTTP ports, the problem is now that the HTTP Classification probe does not get triggered. If I change the Discovery Schedule's...
Hello Experts, I have a use case to integrate ServiceNow with CloudBolt to automate the VM provision from the ServiceNow Service Catalog. As there is not much documentation around this, I am looking for help with the options to integrate based on any...
Hello Experts, I have a use case to integrate ServiceNow with CloudBolt to automate the VM provision from the ServiceNow Service Catalog. As there is not much documentation around this, I am looking for help with the options to integrate based on any...
I have 2 CMDB Groups. 1. Health - PC - containing cmdb_ci_Computer 2. Health - Sys Admin - containing cmdb_ci_win_server I have a audit on both Ci , to check compliance. The issue is , I run the Audits which look fine.. then go to the CMDB Healt...
