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Resolved! Widget Current Data Date

I am relatively new to ServiceNow and my issue is in the CMDB health widgets I have Data from Mar 26. I go to the dropdown box to adjust it and I cannot go beyond Mar 26. The calendar advances, but dates beyond Mar 26 are not highlighted.

Resolved! ootb form section is missing

Hi all ,  In alm_hardware table the form section "financial" tab is missing. but in sys_ui_section table the record exists. So could someone please help me what might be the actual cause of the issue. 

CMDB Health Dashboard Incomplete Score showing for duplicate.

I have encountered an issue with duplicate CI score calculation, causing it to be unable to complete the score. As a result, I  noticed that the overall percentage is not available on the dashboard.I have validated the de duplication task and there a...

manikandanp_2-1715920869293.png
manikandanp by Tera Contributor
  • 3531 Views
  • 14 replies
  • 2 helpfuls

Resolved! ServiceNow Discovery VS Data Source JDBC connection

Hi Experts,I am working on a use case where I need to get table data from SQL database and store it in ServiceNow CMDB.I want to know if there is any possibility of using Discovery (extending pattern) to get SQL table data in ServiceNow CMDB rather t...

SG Connector for SCCM - Last Run datetime

We've just upgraded a non production instance to version 3.4.2 of the SG Connector for SCCM Imports are failing with a SQL error:MID Server reported error: SQLState: S0001com.microsoft.sqlserver.jdbc.SQLServerException: Incorrect syntax near '08'. at...

mb27 by Tera Expert
  • 1386 Views
  • 1 replies
  • 0 helpfuls

Independent' and 'Dependent' Identification rule?

Hello Experts,Could someone please explain in simple terms the use of Independent and Dependent in identification rules? I've read the documents, but I'm still not understanding them properly.Thank you.

abhijee by Tera Contributor
  • 3482 Views
  • 3 replies
  • 21 helpfuls

Identification and Reconciliation rule

Hi, What are the steps for creating Identification and Reconciliation rules in the CMDB to solve duplication problems, avoid duplication, and maintain a correct CMDB?Please provide the steps for the IRE (Identification and Reconciliation Engine) rule...

Intune Integration

Hi,I have implemented Intune integration in our servicenow. However, i am getting the softwares installed and devices from intune using separate end points and there is no common attribute in both the data. however i am unable to map the devices and ...