What is the use of Hotfix patch upgrade

ARAVINDA11 · ‎06-14-2024

@Ankur Bawiskar @Community Alums @Maik Skoddow @Sohail Khilji please suggest

What is the use of Hotfix patch upgradewhy we aare doing

Dr Atul G- LNG · ‎06-14-2024

Hotfix & patches are small or some time medium sizes fix of issue which occourced in previous release (s). In patches you may get new funcationality as well like on D.c. Release Patch 3 Hot Fix 1 - SN release creator studio in PDI.

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Dr. Atul G. - Learn N Grow Together
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Mark Manders · ‎06-14-2024

Although you didn't ask me: if you read the email that is send when a patch or hotfix is released, it already tells you the answer. It is to fix bugs and keep the instance(s) secure. As with every piece of software, bugs are part of the system and ServiceNow is not any different.

And if you would have typed your question into Google instead of here, this would have been the first answer: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547244

Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Community Alums · ‎06-14-2024

Hi @ARAVINDA11 ,

The KB shared by @Mark Manders covers everything you need.