What role is required to see the attributes in CI Class Manager?

gjz
Mega Sage

What role is required to allow someone to see all attributes available for a CMDB class in the CI Class Manager?  Our CMDB manager isn't able to see what attributes are available for a class, making it hard for him to clean up data as needed.

5 REPLIES 5

Ashok Sasidhara
Tera Sage
Tera Sage

sn_cmdb_admin should be the most suitable role. This role provides the highest level of access to CMDB.

That's what I would have thought, but when I impersonate the person he still can't see the attributes.

pratiksha5
Mega Sage

Hi check the documentation here click here 

 

As you said user should be able to change the attributes and then try giving the roles mentioned above. 

 

 

Ashok Sasidhara
Tera Sage
Tera Sage

I have checked about this in my PDI. You need to use a combination of itil_admin, personalize_dictionary and itil (shown in below screenshot)

 

AshokSasidhara_0-1690878590543.png