What role is required to see the attributes in CI Class Manager?
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07-28-2023 08:57 AM
What role is required to allow someone to see all attributes available for a CMDB class in the CI Class Manager? Our CMDB manager isn't able to see what attributes are available for a class, making it hard for him to clean up data as needed.
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07-28-2023 09:55 AM
sn_cmdb_admin should be the most suitable role. This role provides the highest level of access to CMDB.
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07-28-2023 10:04 AM
That's what I would have thought, but when I impersonate the person he still can't see the attributes.
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07-28-2023 10:39 PM
Hi check the documentation here click here
As you said user should be able to change the attributes and then try giving the roles mentioned above.
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08-01-2023 01:31 AM
I have checked about this in my PDI. You need to use a combination of itil_admin, personalize_dictionary and itil (shown in below screenshot)