Where to post request/suggestion for future SG connectors?

Alan Akins
Tera Expert

Perhaps it was only in a roadmap webinar, but I'd like to know if there is an official spot to post requests for future SG connectors. For me specifically, I'd like to have an official SGC to pull data from Palo Alto firewalls which are collecting device data and presenting it on the Palo Alto cloud sites <company>.iot.paloaltonetworks.com. This is one of the only ways we have for "discovering" IoT devices that we don't know about. (Rapid7 also is a possible source, but Palo Alto does a better job IMO in categorizing/recognizing device types. Rapid7 also isn't a great inventory source as much as a good vulnerability scanning system.)

 

Thanks for any pointers!

 

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1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Alan Akins 

 

Try to submit here:

https://support.servicenow.com/hi_login.do?uri=%2Fnow%3Fid%3Dideas_list%26sysparm_module_id%3Denhanc... 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Alan Akins 

 

Try to submit here:

https://support.servicenow.com/hi_login.do?uri=%2Fnow%3Fid%3Dideas_list%26sysparm_module_id%3Denhanc... 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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That is helpful Atulya, except I don't have an account which can get into that site/area. I can't open or view HI tickets.

Opps.. Then not sure who can help. 

 

@David can you help here please. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Alan Akins Unfortunately, the Idea Portal is only available to users who have a Support account. I suggest you reach out to the CMDB admins on community to determine the best way to request those connectors. @Coree Hogan Can you please help?