Hi There,Good Day. I am currently CMDB health dashboard and i notice Duplicate metric is being missed in the Metrics list in Health Inclusion rule in CI class manager.THis duplicate metric is not appearing in any of ci class for selection. Could you ...
can anyone provide steps to task 6 configure desired state audit rule, this is for the san diego health simulator. the one provided in the community does not seem to work
I've a requirement to give write access to some users to define recommended fields and create Staleness, Orphan and Health inclusion rules using CI class managers. Users are having itil role so they can access CI class manager but ITIl role do not gi...
hi allcan someone share the steps to create a service offering from scratch many thanks in advance RegardsAmit Manna
Hi, We have a list of existing Application Service CIs in the CMDB which were created using CSDM UI form. During the time of creation (which could be many months/years ago) the service mapping method we used was Manual Service Population Method. Du...
What is the best in practice approach for the CMDB build out for non technical users?
Above screenshot shows my retirement policy and retirement definition. i would like to retire stale CIs for the table but i am not sure if the CIs are being retired even though tasks are being created
I'm encountering an issue while deploying my update set. I have three fields involved: Category, Subcategory 1, and Subcategory 2. Subcategory 1 depends on Category, and Subcategory 2 depends on Subcategory 1.In my update set, I’ve added new values t...
I am trying to update the form for a CI class (cmdb_ci_handheld_computing), but getting the following message:The "Handheld Computing Device" section is in the CMDB CI Class Models application, but Global is the current location. So I am unable to ma...
Hello community can anyone help me how to hide specific tab on dashboard which requires discoveryadmin access and reports are not visible to ITIL users i want to hide the ServiceNow Discovery dashboards in below SS from ITIL users, since they do not ...
Hi Community, https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/reference/cloud-disco-aws-data-collected.htmlhttps://support.servicenow.com/now?id=form&table=sn_customerservice_case&sys_id=d7429d2f934bee501...
Hi Team, Requirement is to automate the discovery of the interfaces between business applications. Means when there is an integration between any applications (Salesforce-->SAP) then automatically relationship should be created in ServiceNow CMDB. I...
Can anyone please help me where Can I see the configuration for (+) icon. I am not getting that. could anyone please help me with the path
Hello Friends, I have a requirement in which tags would be defined on MDE platform for Servers and End user devices. Those tags needs to bring back in serviceNow CMDB. Has anyone worked on similar integration ? I would like to understand below pointe...
Hello all. I have a scripted audit where it records service offerings for compliance, and in the code below, it checks whether the Business Contact field of the TSO is valid and if the user is active.One of my requirements is to create a task where i...
