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SCCM: Full Operating System Build - not available in ServiceNow

We are trying to identify devices on our estate with a particular OS build due to an issue we are seeing and want to track.The CI shows the OS Version but doesn't appear to be all of the information held in SCCMe.g.OS Version: 10.0.26100in SCCM (see ...

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eddy42 by Tera Expert
  • 504 Views
  • 3 replies
  • 0 helpfuls

Import set ERROR in Dynatrace Host

On Importing data from Dynatrace Host Data source it is giving error "Error in parsing data with data stream context null com.glide.plan.runners.FlowObjectAPIException".Thank You 

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pranavagarw by Tera Contributor
  • 631 Views
  • 5 replies
  • 0 helpfuls

CMDB Import and Transform Automation using Sharepoint

Hi All, I currently perform import in servicenow manually. I'm looking to automate this process whenever an excel file is uploaded in a sharepoint folder. I would like to have the process automated so the file can be imported and transformed into the...

Lorna by Tera Contributor
  • 693 Views
  • 3 replies
  • 0 helpfuls

Not able to update the field in the BSO

when we are trying to update any field in the BSO  we get this error  (status = operational )Tried to update from the list view same error    Could any suggest us, how to update it   

Populate CMDB CIs based on the Selection of Service Field

Hi Everyone, I have a requirement for populating the CIs based on the Service selection.For example -If user selects "Service 1", so as per the configuration done in cmdb relationship table (i.e. Service 1 is parent of all the CIs), the specific CIs ...

How can I create a 'Conditions' type variable in a Record Producer

Hi All,I have a requirement,How can I create a 'Conditions' type variable in a Record Producer that updates dynamically based on a selected table in another variable Thanks in advance  For reference : When table name is selected in conditional field ...

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TEJAS by Tera Contributor
  • 314 Views
  • 1 replies
  • 0 helpfuls

Attributes populated by ServiceNow Discovery

Hi All,I am new to CMDB. I need to identify which all are the attributes are populated by ServiceNow discovery for each of  below CI classes.Windows ServerLinux ServerHyper-V ServerIP RouterSwitchesLoad BalancerFirewallMicrosoft  SQL InstanceOracle I...

learn nv by Tera Contributor
  • 705 Views
  • 1 replies
  • 0 helpfuls

Resolved! cmdb_inst_admin

Hello, Is there a way to assess in ServiceNow when a specific role is assigned to a user, what modules/tables they would have access to? For example a user is requesting the cmdb_inst_admin role (for IntegrationHub ETL), which is comprised of the fol...

Moe9 by Tera Contributor
  • 720 Views
  • 2 replies
  • 1 helpfuls