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I installed CSM integration with the Request management plugin, and whenever I submit a catalog item, a case is getting created. Great! It also copies the Requested by to Contact. copy the short description, but it will not sync the additional commen...
Learn about the Integration Hub, RPA, and App Engine in an informal and conversational setting. Date: Wednesday, September 14th, 2022 Time: 12:00pm - 2:00pm MT Location: ServiceNow Colorado Office | 1800 Wazee St, Suite 300 Denver, CO 80202 Agenda ...
Looking for SNUG events, are there any planned?
When you use a simple reference qualifier and set a dependent field, how does ServiceNow know what method to use to restrict the choices (e.g. with assignment_group and assigned_to on task.assignment_group)?Asking because we want to replicate this be...
Hi everyone, I work for Verizon and we just implemented ServiceNow last year in our company. We stared with Catalog/Request, Knowledge and Service Portal and this year we are launching Incident and Change, and maybe more.I live in Albuquerque NM, but...
I don't see many posts in this forum from the community north of Denver, so I'll check in.See you around the community!JarodM
Hi - My company and I are new to Service Now and just went through our first upgrade. During this process to our Development environment we received over 500 skipped items during the upgrade. Looking for advise on how to process these skipped ite...
Hi there, I'm new to this community. I was wondering if this is an appropriate forum for job postings? I don't want to offend anyone so I wanted to inquire prior to simply posting. If anyone has suggestions, it would be greatly appreciated.
We are in the process of turning on Coaching Loops. I would love to chat with others who have already used this application.
Hi There,I keep missing the SNUG meetings and would like to meet everyone soon. Other than "Following" the Colorado group's site, is there some way I can be alerted in advance when the next SNUG is scheduled for us?Thank you,Dan VincentDan.Vincent@pg...
Hello ServiceNow Community! I'm interested in your candid feedback about our wiki product documentation. I would greatly appreciate your response to any of the following questions. How satisfied are you with our product documentation?How can our prod...
Happy Friday All - Does anyone have a good solution for tracking first contact made? This solution cannot utilize the the email notification "incident opened for me". This needs to be a process where anyone who is assigned a ticket, reaches out m...
