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ACC--V Discovery and Horizontal Discovery

NicoleHollihan
Tera Contributor

I'm currently testing Agent Client Collector - Visibility (ACC-V) across 11 servers (a mix of Windows and Linux), all of which have the ACC-V agent installed and properly configured.

All servers are being discovered successfully using ACC-V except for two, which happen to be Linux SuSE servers.

When Horizontal Discovery runs, these two SuSE servers appear to switch over to being discovered via ServiceNow Discovery, and no longer show up under ACC-Visibility.

The other servers (including other Linux distributions) continue to be discovered via ACC-V without issue.

Has anyone seen this behavior before or know why these two SuSE servers might be reverting to Horizontal Discovery instead of staying with ACC-V?

3 REPLIES 3

Alexey7
Mega Sage

Do you have horizontal discovery running on all of these 11 servers? There is a property that prevents ACC to run if discovery was completed recently or running: sn_agent.disco_disable_ci_clobber_of_agentless_disco

Hi Alexey7,

 

I do have horizontal discovery running on all 11 servers. However, I have changed the discovery source to ACC-V on all of them and they are continuing to discovery via ACC-V except for those two linux SuSE servers. 

Could you clarify what "changed the discovery source to ACC-V" means?