ACC--V Discovery and Horizontal Discovery

NicoleHollihan
Tera Contributor

a month ago

I'm currently testing Agent Client Collector - Visibility (ACC-V) across 11 servers (a mix of Windows and Linux), all of which have the ACC-V agent installed and properly configured.

All servers are being discovered successfully using ACC-V except for two, which happen to be Linux SuSE servers.

When Horizontal Discovery runs, these two SuSE servers appear to switch over to being discovered via ServiceNow Discovery, and no longer show up under ACC-Visibility.

The other servers (including other Linux distributions) continue to be discovered via ACC-V without issue.

Has anyone seen this behavior before or know why these two SuSE servers might be reverting to Horizontal Discovery instead of staying with ACC-V?

0 Helpfuls
  • 501 Views
5 REPLIES 5

Alexey7
Mega Sage
In response to NicoleHollihan

4 weeks ago

Most likely it means, that only 2 servers are rediscovered (ServiceNow Discovery, not ACC-V). Every time Discovery runs it should update at least "discovery source" and "most recent discovery" attributes. This is default behavior and you shouldn't change it. It helps you track what attributes were updated by certain data sources.

0 Helpfuls