ATF error: Failed to load checkout modal on the form.

liyangdl
Tera Contributor

Dear Experts,

 

When I  creat a test to demo ATF, error message come out "Failed to load checkout modal on the form."  in the step Order a Catalog Item (SP) ,could kindly help?

liyangdl_0-1750150277063.pngliyangdl_1-1750150301562.png

 

liyangdl_2-1750150437601.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@liyangdl 

are you testing for catalog item or record producer?

Please use the correct steps

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Manoj89_0-1750161782311.png

Maybe you can use "Submit Record Producer (SP)"

Ankur Bawiskar
Tera Patron
Tera Patron

@liyangdl 

are you testing for catalog item or record producer?

Please use the correct steps

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

 I use record producer, so which step should I use, to replace  order  catalog item. please suggest, thanks!