Bizzdesign/Archimate integration

[tonycroft]

Currently working on a project relating to the Bizzdesign Servicenow integration.

Im learning as I go and have configured some imports but trying to configure Technology service to Technical service

When retrieving data block definitions it only pulls in three Archimate fields whereas there are a number of fields we want to map.

Im assuming the fields it returns needs to be configured by our team responsible for Bizzdesign or is this something within ServiceNow I need to configure?

[Yousaf]

Hi @tonycroft 
If i am understanding correctly than I believe yes the response needs to be configured on bizzdesign side. The number of fields retrieved in ServiceNow is likely controlled by the configuration within Bizzdesign rather than ServiceNow.

Mark Correct or Helpful if it helps.

[tonycroft]

Thanks Yousaf

Do you know if there is guide on which Archimate mappings go to which tables. I appreciate its not a one size fits all

Currently in a Dev environment we have

Business Service mapped to cmdb_ci_service - Looking at a CSDM 4.0 whitepaper i may need to change this to cmdb_ci_service_business

Technology service mapped to cmdb_ci_service_technical - I believe this is correct

Application component mapped to cmdb_ci_business_app - According to documentation Application component goes to Business applicaition

Node mapping to cmdb_ci - Not sure on this one

[Rub_n Ruiz Tris]

Hello, to help with mappings, following CSDM 4, you have this https://bizzdesign.com/blog/mapping-between-servicenow-csdm-and-archimate-discover-a-new-digitized-w... from Bizzdesign, and also a white paper from ServiceNow with the mappings https://www.servicenow.com/community/architect-articles/white-paper-mapping-csdm-4-0-to-archimate/ta....

Hope that Helps!

Please mark this response correct by clicking on "Accept as Solution" and/or mark it as "Helpful" (kudos) if it helps.