Business Application: best practices

jna2756
Tera Expert

Hi all,

 

We're working on refining our CMDB and making sure everything in our environment is captured as required one of errors where we got a lot of conflicts internally is business applications. Can some people provide what are common examples of applications and what shouldn't be applications?

 

For example, I know an application like ServiceNow, ServiceNow ITSM, Salesforce, etc. are applications. However, are there any examples of things that some people might consider an application but shouldn't be consider a business application? some things that seem fuzzy to me is Microsoft Outlook, Apache, Cisco Prime wireless controller.

 

Thanks

Joshua Anderson

25 REPLIES 25

Dr Atul G- LNG
Tera Patron
Tera Patron

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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