- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-12-2024 07:15 AM
Hi all.
Could someone run and post the CI Class Hierarchy from one of the latest versions of SNow (we are on Washington DC but it doesn't have to be that version)? In another thread (Solved: Listing all CI Classes (instead of browsing throug... - Page 2 - ServiceNow Community), Oleg posted a script that could be used and the output that results from that script and it was incredibly helpful.
Unfortunately, I don't have the ability to run scripts, nor access the CI Class Manager. I am hoping to get the latest version of the list as the one above is 5 years old.
Could someone please help?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2024 02:37 AM
Hi Ruth,
Here is the OOTB CI Class hierarchy (from Washington).
Regards
Michael

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-16-2024 11:32 PM - edited 09-16-2024 11:43 PM
Hi Ruth,
there are some tools available which could generate a Diagramm based on sys_db_object table (see attachment). I did this some years ago with Excel (not a class diagram). It's not up-to-date but includes most OOTB classes.
Here is the link to all CI classes: https://instance_name.service-now.com/sys_db_object_list.do?sysparm_query=super_class%3D229d6d9e8d30...
Greets
Daniel
Please mark reply as Helpful/Correct, if applicable. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2024 06:05 AM
Hi Dan,
Either the link is bad or my organization is blocking it because I get an error. It looks like Mike provided the output for Washington. Thank you though.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2024 06:22 AM
I'm sure you changed in the URL instance_name with you instance name, so that I guess you don't have enough privileges to read this table (sys_db_object).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2024 06:35 AM
I'm just a user so I don't have rights to anything admin related.