Hello!
CSDM, which stands for Common Service Data Model, is a framework for structuring your data within the ServiceNow platform. It helps you understand and manage the relationships between your business, services, applications, and technology. The goal of CSDM is to provide a consistent and standardized way to represent your digital services, which in turn improves service management, reporting, and automation. Ultimately, it helps you make better decisions by giving you a clear, single source of truth for your service portfolio.
