CSDM- Data loader excel sheet
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08-12-2025 09:22 PM
Hi ,
I need to implement CSDM and would appreciate it if someone could share a sample data-loaded sheet for CSDM. This would be very helpful for my work.
Regards,
Rahul Tungal
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08-12-2025 11:44 PM
Hello!
CSDM, which stands for Common Service Data Model, is a framework for structuring your data within the ServiceNow platform. It helps you understand and manage the relationships between your business, services, applications, and technology. The goal of CSDM is to provide a consistent and standardized way to represent your digital services, which in turn improves service management, reporting, and automation. Ultimately, it helps you make better decisions by giving you a clear, single source of truth for your service portfolio.
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08-13-2025 06:58 AM
Check out the resources in Now Create.
CSDM Data Model Examples - walks you through the process.
There are many good CSDM assets to browse!
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3 weeks ago
I’ve worked with CSDM (Common Services Data Model) in a few projects, and I can see why having a sample data-loaded sheet would make things easier when you're just getting started. CSDM is essentially about structuring data to reflect the relationships between services, infrastructure, and business processes.
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3 weeks ago
Hi @rtrtungal39
Take a look at Now Create and the CSDM Data Modeling Workbook.
It includes guidance and sheets for both filling out the service portfolios and import templates.
I hope this helps!
Mat
