CSDM - Dynamic CI Groups use in Change Mgmt vs Change Management - Mass Update CI

[Mary Vanatta]

Pre-Paris there is the Change Management - Mass update CI plugin. -  which allows change requesters to propose and apply updates associated with a change request to one or more configuration items in scope for a change.

However with the advent of Dyanmic CI groups will this eliminate the need for the above plugin.  
I can select a "Dynamic CI Group" from the Change Record - Configuration item field.  What would I need the plugin for? 

[erikbartholdy]

listening in on this one 🙂 

[WojciechSzefler]

Dynamic group can contain multiple CI classes from different "hierarchies", CI Mass update is able to update single class only. I think that's why Dynamic Group is not a good idea to be used in CI mass update.

Of course if you have dynamic group with single class, functionality is "overwriting" little bit. 

[Mary Vanatta]

In this use case, and would be the only use case is a Dynamic CI group that is specifically related to 
a single CI Class.  Not talking here a dynamic CI group that is a bunch of CIs that relate to an Application Service, because, well I would just select the offending CI or the Application Service. 

Technical Service = Compute Services
Technical Service Offering = Windows Server Administration

I would expect there would be a use case where you need to patch Windows 2008 servers vs Windows 2012 Servers.  
So I would create 2 Dynamic CI groups 
Windows 2008 Servers
and
Windows 2012 Servers

and then  create a "contained by" relationship to Windows Server Administration.


In other words, the Windows Server Administration Offering "contains" these specific Dynamic CI groups.  Maybe an organization has 2 Windows Server administration groups 1 located in US and one in UK. So the support group is different. 

Then I  could relate the right servers in a dynamic CI group to the correct Windows Server Administration team based on location. ( I have utilized the SN update set "gift" from K2o to help with auto-assignment based on CI or Service Offering)

Mass CI update does not have that capability. 



I can select the Dynamic CI group  of servers ( in this case, 2008 servers) I want to patch in the CI field.

So the change would look like this

Service: Compute Services
Service Offering: Windows Server Administration
Configuration item: Windows 2008 Servers 

So I if Mass Update CI provides nothing better, then I guess it will be a "legacy" way of doing things. 

[Sonam Vaswani]

How do we make Bulk updates on CIs from the Dynamic CI group functionality used on Change forms