csdm lifecycle mapping

ST15
Tera Contributor

Hello,

I am setting up a 'new' CMDB for my company (they populated already some data before I started,  ...) and want to start using the new (CSDM) Lifecycle Stage/Status fields from the start.

The Lifecycle Mapping table and Lifecycle Control table are very useful, however I seem to have found following incongruencies (even within a clean Rome Developer Instance):

 

find_real_file.png

 So in two of the above cases two lifecycle stage/statusses seem to be switched around bewteen the control table and mapping table.

 

I could try to correct these myself, however

  • I can not edit or insert into the lifecycle_control table
  •  Best this is also corrected for the next release.

 

If someone can help me with how I could edit/create records in the lifecycle_control table, it would be much appreciated.

2 REPLIES 2

Roberto Corradi
Tera Expert

There's also a "blank" stage on the "Contract" lifecycle for status of "Draft" which has a Display Name that would indicate it should be "Pipeline".

find_real_file.png

 

(from multiple instances across both Rome and San Diego.

rambabuboyapati
Kilo Guru

Technically, you can create/edit the Life Cycle Control settings by amending ACL on life_cycle_control table.

However, I strongly recommend checking with ServiceNow support before making any changes. I believe they might have locked this for a reason. I hope this helps.