csdm lifecycle mapping
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02-22-2022 03:55 AM
Hello,
I am setting up a 'new' CMDB for my company (they populated already some data before I started, ...) and want to start using the new (CSDM) Lifecycle Stage/Status fields from the start.
The Lifecycle Mapping table and Lifecycle Control table are very useful, however I seem to have found following incongruencies (even within a clean Rome Developer Instance):
So in two of the above cases two lifecycle stage/statusses seem to be switched around bewteen the control table and mapping table.
I could try to correct these myself, however
- I can not edit or insert into the lifecycle_control table
- Best this is also corrected for the next release.
If someone can help me with how I could edit/create records in the lifecycle_control table, it would be much appreciated.
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02-25-2022 12:58 AM
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02-27-2022 03:18 PM
Technically, you can create/edit the Life Cycle Control settings by amending ACL on life_cycle_control table.
However, I strongly recommend checking with ServiceNow support before making any changes. I believe they might have locked this for a reason. I hope this helps.