CSDM Quiz

Michele O_Dell
Tera Contributor

‎09-06-2022 01:35 PM

I have read, re-read, looked up the answers, tried 50+ times and cannot get better than a 64% on the CSDM Foundations Quiz. Any tips? Any one willing to tell me which questions I'm getting wrong, so I can at least focus on certain areas? So frustrating. One question is "Are Business Applications Operational?" What does that mean.

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Christian Prob2
Tera Guru
In response to Michele O_Dell

‎09-07-2022 06:11 AM

Basically and very very simplified: Operational = you log incidents against it.

(That said - the idea here is that Business Applications as strategic records represent more a 'concept', hence you don't log incidents, problems, or changes against them - just for clarification :-).

Bruce W
Tera Contributor

‎09-07-2022 08:17 AM

I am curious on which CSDM Foundations Quiz you are referring too?

Thanks, Bruce...

EricDohr
ServiceNow Employee
ServiceNow Employee
In response to Bruce W

‎09-07-2022 12:58 PM

My assumption is that the quiz is related to Now Learning - Common Service Data Model (CSDM) Fundamentals

Michele O_Dell
Tera Contributor
In response to Bruce W

‎09-08-2022 05:48 PM

It is the quiz at the end of the Common Service Data Model (CSDM) Fundamentals on-demand cource

Eeson
Mega Guru

‎09-15-2022 09:28 AM

Same here Michelle, I kind of assumed the quiz had some kind of problem!