CSDM Service offering for IAAS, PAAS, SAAS

[Nilanjan1]

Is there any way to identify a Cloud Service as IAAS, PAAS, SAAS and what all attributes can be used to identify this?

Regards

Nilanjan

[EricDohr]

Within the Business Application table, there is a dictionary entry called "Install type" (choice field) that out of the box includes concepts such as On Premise, Cloud, Hybrid, etc.

I have seen examples where this field is used to help indicate XaaS.   The Business Application then would have a CI relationship to the applicable Application Service(s).

[CMDB Whisperer]

Agree with @EricDohr that this would be on the Business Application table.  Cloud install type would be the basic attribute that would indicate that.  If you needed to differentiate between SaaS/PaaS etc. you could create a custom field for that.

[Nilanjan1]

Thank you @EricDohr & @CMDB Whisperer  however Is it suggested that we bring these fields into the Incident, problem and change forms so that the application service selection can be mapped with the install type as well

[Stig Brandt]

Hi 

In my opinion, 

The word says it self -> Cloud Service, therefore I would look, at

• Technical Service/Technical Service Offering (Dev, UAT) for IaaS and PaaS,
  • as these are not enduser/consumer related
  • here you have who is service provider contract , SLA's, Owners, Contact persons etc.
  • This record you can use in Incident/problem/change form
  • They could be linked to specific Application Services (dev, uat and prod)
    • but you really don't need an application service record, as this is a Cloud Service
  • unfortunately there are no attributes on the technical service to indicate this as IaaS or PaaS
• For SaaS, you could use Business Application, but also Technical Service/offering and Business Service/Offering, as this is an Application you both support and populate to consumers, and here tyou can use the architecture / install type

Br

Stig