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04-13-2022 02:44 AM
hi csdm experts.
accoording to the csdm there is a relation between a service offering (technical or business) and an application service
when creating an application service you can define this relation easily in the form. However i can't find the option to do it the otherway arrond. So how does the owner of the service offering defines what Application services he uses?
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05-03-2022 06:28 AM
Hi Paul,
that one I found already this is where you can relate the service offfering from the Application service side.
I was searching for the location where you can related the application service from the Service Offering side.
In the mean time I discovered the service builder using this Userinterface for maintainint the services and service offerings you can do this.
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04-13-2022 05:47 AM
When editing an Application Service via the CSDM application menu you will see a list of Offerings that you can relate to the Application Service by just selecting it in the List Collector. It is the easiest and most preferred method of relating the two, as it also uses the correct relationship type. However, there are several interfaces for editing an Application Service, and you must use the one under the CSDM menu to do this.
The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.
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05-03-2022 06:28 AM
Hi Paul,
that one I found already this is where you can relate the service offfering from the Application service side.
I was searching for the location where you can related the application service from the Service Offering side.
In the mean time I discovered the service builder using this Userinterface for maintainint the services and service offerings you can do this.