Fundamentals ServiceNow.

pattnaiksub
Tera Contributor

Can anyone share a ppt that has topics that would introduce Fundamentals of ServiceNow, what is ServiceNow Architecture, Different types of Modules in ServiceNow, which company using ServiceNow, Vendor of ServiceNow, similar platform like ServiceNow. I tried searching i but couldn’t find anything.

2 REPLIES 2

Mike Foreman
Tera Contributor

ServiceNow does not let you distribute actual course material, but you can probably create a good explanation of topics covered if you refer to a class book from a previous course. The thing to remember is that the Fundamentals course was reworked several releases ago, so it's not a sys admin course any more it's more of an introduction to the platform and capabilities of ServiceNow. It's a great course for process owners, product managers, and non-IT people who want to know who ServiceNow can adapt to handle their particular business needs.

Bruno De Graeve
ServiceNow Employee
ServiceNow Employee

On NowLearning and NowCreate, you and your registered customers will find some of the answers. ServiceNow Partners have also access to Sales Success Center. ServiceNow will not disclose in public a list of their customers. Rather take a look at LinkedIn, where our happy customers are sharing their experiences. Last but not least, as Mike mentioned above, you cannot distribute ServiceNow course material. On channels such as Youtube, you'll find material enough that help to cover some of your questions.

Bruno De Graeve,
Principal Platform Architect, Customer Success, ServiceNow