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Hide, collapse quick links, announcements in SOW. I found where to toggle these off but ...

a02763422
Tera Contributor

Service Operations Workspace Landing Page - Collapse Empty Right Column

I'm hoping someone has run into this before.

We wanted to remove the right-side landing page content (Announcements, Upcoming Tasks, and Quick Links) from the Service Desk Landing Page in Service Operations Workspace.

I was able to successfully disable those sections through:

Service Operations Workspace Admin Center → Initial Setup → Landing Page

and the content is no longer displayed.

However, the page layout still reserves the entire right-side column, resulting in a large blank area on the landing page. The main Overview content does not expand to use the available space.

Current Result:

  • Announcements hidden
  • Upcoming Tasks hidden
  • Quick Links hidden
  • Right-side column remains
  • Main content does not expand to full width

Question:

Is there a supported way to collapse or remove the now-empty right-side column so the landing page reflows and uses the full width?

I'm trying to avoid creating and maintaining a custom UI Builder page variant if there is an out-of-box configuration available.

Has anyone successfully removed the empty column and allowed the Overview section to expand?

Thanks in advance!

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