In which all ways Service Commitment can be used?
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07-20-2025 06:33 AM
I thought the only way to use Service commitment is by adding the commitment on the 'Service offering'
but when I see the Demo data, I see that the Service commitments are tagged to CIs like 'Service Instance', DCG etc
I want to understand clearly on how Service commitments can be/should be used properly.
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07-30-2025 01:51 PM
Hi @Suggy
Not sure what the source of this image is, buddy. I checked in my PDI, and I can see it's only available for Standard Change (SC).
It’s possible the screenshot is from a customization using the same database view.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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