Lifecycle stages and Status

[Suvetha S]

Hi All,

What is the corresponding Lifecycle Status and Stage for the below legacy fields?

Product Model Status

Asset State

Asset Substate

Contract Status

CI Install Status

CI Operational Status

CI Hardware Status

CI Hardware Substatus

[cassieb_]

OOB mappings can be located by going to CSDM > Life Cycle Mappings. If the legacy mappings have been altered, then they would need to be adjusted here.

Here is a screenshot

I recommend reviewing the documentation at:

https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/co...

You may also find the following video usefule:

https://www.youtube.com/watch?v=TfRv1VTRsgM&t=11s