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Lifecycle stages and Status

Suvetha S
Tera Contributor

Hi All,

 

What is the corresponding Lifecycle Status and Stage for the below legacy fields?

Product Model Status

Asset State

Asset Substate

Contract Status

CI Install Status

CI Operational Status

CI Hardware Status

CI Hardware Substatus

1 REPLY 1

cassieb_
Giga Guru

OOB mappings can be located by going to CSDM > Life Cycle Mappings. If the legacy mappings have been altered, then they would need to be adjusted here.

 

Here is a screenshot

cassieb__0-1680799010598.png

 

I recommend reviewing the documentation at:

https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/co...

 

You may also find the following video usefule:

https://www.youtube.com/watch?v=TfRv1VTRsgM&t=11s

In this CDSM V4 Discussion, Scott Lemm and Mark Bodman provide a deeper-dive perspective on the 2 new Lifecycle fields (Stage and Status), and what shifting our focus Product Models in the future means. We address topics such as the types of lifecycles, how Product Model references are evolving in