Lisence requred by using CSDM Tables

[Kaito Iuchi]

What license is required to use (add items and manage records) the following tables in CSDM?

(1)Application Service

(2)Techcnical Service

(3)Business Service

(4)Business Capability

(5)Business Application

[PaulSylo]

Hi Kaito -

 you don't need any separate license to add or manage records. any ServiceNow ITSM standard or, pro or enterprise is fine to add and manage records in the above-mentioned tables.

[Tomas Lozano]

Hi Kaito

The CSDM tables are base tables that are part of the platform, i.e. included.

See https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/csdm-implementation/concept...

The Now Platform includes the following base-system service types that you can extend to align with the service types in your organization.

 The docs page doesn't mention Capabilities and Business Application - but they're part of the data model. Obviously as you look at maturing, it makes sense to look at APM for example.

Cheers,

Tomas

[sai12]

Those tables must be already available OOB without the need of Plugins.

For eg: type cmdb_ci_business_app.list , you should get the table list