List and filters

goudavinash · 5 hours ago

How to Resolve this error kindly someone help me with this.

CN-L · 3 hours ago

I'm not able to zoom in on the screenshots you shared so I can't see the details, however I created the following guide to help with troubleshooting - [Lab Validation Notes] Welcome to ServiceNow (Zurich): Lists and Filters

If you're still stuck, could you attach a copy of the screenshots so that they can be viewed fully?

☕ Powered by caffeine, curiosity, and more failed attempts than I'd like to admit

Doctor ITOM · 3 hours ago

Hi @goudavinash Not able to zoom in the attached screenshot as it maybe pasted in your question body, please add it as an attachment.

Tanushree Maiti · 2 hours ago

Hi @goudavinash

Ensure you are doing this task via impersonating Platform User,

Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes. (10 rows will be updated.)

result count should be 10 .

Check the videos and validate your steps.

validate each incident number ,category ,priority, and column in list view.

https://www.youtube.com/watch?v=YXFL_2WKHwk

https://www.youtube.com/watch?v=hwyPro0D3Bw

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti