ServiceNow Platform Implementation (Yokohama) Course - SNPI - LDAP User Import - Failed

[shafikutty]

Dear Community,

I have undertaking On-demand Course ServiceNow Platform Implementation (Yokohama). Pretty new to ServiceNow, have completed CSA recently. 

Got stuck at one of the lab-SNPI - LDAP User Import - Failed. Wondering if any body can help/advise ? I attaching the error and detailed steps

[Mathew Hillyard]

This is the CSDM forum. Your post has nothing to do with CSDM. Raise a help request in SNU and one of the support team will help you.

[PraveenkumaS473]

I have faced the same issue and sort out quickly - Do the activity again. some where while importing the data or creating an user account it might be mistaken. Please do carefully, even incorrect name gives us the result as failed.