Naming Convention for Service Offerings

Karl Rohde
Tera Expert

Hi.

Using the relationship wizard (CSDM>Manage Technical Services>Application Service), I note when creating CMDB relationships, between the Application Service and the Technical or Business Service Offering that you can get lost if you have similar service offerings with different services.  See image below:

KarlRohde_1-1721106653171.png

The list picker does not allow you to filter the service offerings by their parent service. 

 

Should we be applying a naming syntax for "Service Offerings" as follows:

[business service name] - [business service offering name]

 

For example

  • Business Service: Human Capital Management
  • Business Service Offering: Employee Onboarding
  • Updated naming of service offering: Human Capital Management - Employee Onboarding

 

Please advise. 

Are there other suggestions for "Service Offering" naming conventions?

Thanks kindly.

 

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