Hi,
I want to use variable values from a Service Catalog item in Flow Designer.
However, I can’t directly access those variables because the Flow Designer isn’t triggered when the catalog item is submitted.
When the catalog item is submitted, it creates four separate tasks. After all four tasks are closed, one more validation task is created. I’m planning to automate this validation task by setting the trigger condition as record created with a specific short description.
Currently, the only way I found to access the variable values is by creating a temporary field in the Requested Item table and mapping the variables to that field using a Business Rule.
But is there any way to map the variables without creating an additional field?
