Service mapping

AnanyaT
Tera Contributor

‎07-02-2025 12:58 AM

How do i study about service mapping from scratch?

 

0 Helpfuls
  • 341 Views
2 REPLIES 2

Chaitanya ILCR
Mega Patron

‎07-02-2025 01:07 AM

 

Hi @AnanyaT ,

there is a Now learning on-demand course on the service mapping 

 

https://nowlearning.servicenow.com/lxp/en/it-operations-management/service-mapping-fundamentals-on-d...

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

0 Helpfuls

Pratiksha
Mega Sage
Mega Sage

‎07-02-2025 01:31 AM

Their are steps to start service mapping. CMDB-> Discovery -> Service Mapping

 

NowLearning will give you basic information about all. 

 

Regards,

Pratiksha

0 Helpfuls