Service to Service Offering - CI relationship or no?

[David A2]

We are starting to build out our Service portfolio from the ground up and have a little quandary around building CI relationships between Services and Service Offerings.

CSDM 3.0 seems to infer there should no be a prescribed relationship between a Service and Service Offering, but instead you use a reference field - https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/csdm-implementation/concept/ci-relationships.html

I came across this success guide that seem to show you should be using a "Contains" relationship - https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/quick-answer/services-service-offerings.pdf

Do we have any indication on what CSDM 4.0 might be pointing us to on this?

[LC-303]

Thank you so much for the quick response.

I am quite new to CMDB management and I am wondering if there is any guide/cheatsheet for suggested relationship types?

I have another device I am trying to find the right relationship type for (I am sure it won't be the last!)

[baig]

You can refer whitepaper for CSDM relationships and there is suggested relationship table which will provide more insight. 

[Barry Kant]

 

[LC-303]

Thank you. I have created CI relationships of

Service - Contains - Offerings