Service to Service Offering on the Dependency View

[Alec Hanson]

Service is linked to Service Offering via the Parent field of the Service Offering.

This relationship is not visible within the Dependency View OOTB.

However you can add a Map Related Items entry to get this relationship to display. However it only works from the Service to the Service Offering (left hand view). If you view the Map from the Service Offering it doesn't show the Service (right hand view)

This seems odd when you want to see impact dependency - which would be upstream!

Is something not setup correctly?

[SebastianKunzke]

I didn't try it in the new Tokyo release, but before the it didn't work

The best way to go (As Barry mentioned): Create the relationship manually and write a business rule, that removes or add the parent-->child relationship on change. The settings in the dependency view only work from the parent object, not from the child.

I hope my answer helps.

[robert_w]

Alec, did you ever get the dependency views to work? I'm having similar problems but in my case I'm trying to get Technical and Business Service Offerings to show up in my dependency view, to resemble the CSDM relationships, wondering if there is a step that I missed.

Robert