This shows how CSDM is a tricky subject

Suggy
Giga Sage

4 hours ago

There's a question:

1 What is the main focus in the Foundation stage of implementing the CSDM framework?

A. Preparing accurate business information for reporting

B. Setting up relationships between technology and business

C. Identifying and populating network infrastructure CIs

D. Working on CMDB tables associated with ITSM

 

Copilot (GPT-5) says option 'B'

ChatGpt latest says option 'D'

Perplexity says option 'A'

 

As per docs, its option 'A' - so the winner is Perplexity 😉

 

And my colleagues still argues that answer is 'B'. Why? because all the online websites where this question is there says 'B'........ lol

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2 REPLIES 2

Mathew Hillyard
Mega Sage

3 hours ago

A seems the most likely, even if the wording is a bit weird - I wouldn’t say the main focus is for reporting (unless it means tracking progress in the CSDM Data Foundations dashboard), it’s for building the CSDM Services.

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Bhuvan
Kilo Patron

3 hours ago

@Suggy 

 

Answer is A. Preparing accurate business information for reporting

 

Bhuvan_0-1757779317179.png

Objective is not reporting but you get the meaning from documentation and it refers to enabling business decisions. Sometimes, multiple answers could be a fit for the single answer question. Choose the best answer among the options and I would go with option A. Do not go with third party websites for answers, refer only ServiceNow documentation and ServiceNow University course contents

 

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/csdm-implementation/c...

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

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