This shows how CSDM is a tricky subject

[Suggy]

There's a question:

1 What is the main focus in the Foundation stage of implementing the CSDM framework?

A. Preparing accurate business information for reporting

B. Setting up relationships between technology and business

C. Identifying and populating network infrastructure CIs

D. Working on CMDB tables associated with ITSM

Copilot (GPT-5) says option 'B'

ChatGpt latest says option 'D'

Perplexity says option 'A'

As per docs, its option 'A' - so the winner is Perplexity 😉

And my colleagues still argues that answer is 'B'. Why? because all the online websites where this question is there says 'B'........ lol

[Mathew Hillyard]

A seems the most likely, even if the wording is a bit weird - I wouldn’t say the main focus is for reporting (unless it means tracking progress in the CSDM Data Foundations dashboard), it’s for building the CSDM Services.

[Bhuvan]

@Suggy 

Answer is A. Preparing accurate business information for reporting

Objective is not reporting but you get the meaning from documentation and it refers to enabling business decisions. Sometimes, multiple answers could be a fit for the single answer question. Choose the best answer among the options and I would go with option A. Do not go with third party websites for answers, refer only ServiceNow documentation and ServiceNow University course contents

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/csdm-implementation/c...

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[Bhuvan]

@Suggy 

Thanks for marking the post as helpful.

If my response helped to guide you or answer your query, please accept the solution.

Thanks,

Bhuvan

[Daniel Vinterda]

Context. Your landscape, your culture, your organizational maturity and readiness gives the answer on what to focus on.

If you are under strict time pressure then option B is your safest choice in making sure to deliver value fast.

Bear in mind that option B is not just a tech thing, it is a cultural mindset thing. You will tie two contexts together. The value adding chain of processes and services with, what is falsely seen as a meere cost, IT. 
The Enterprise Architecture object Business Application; the technical Capability. If you are able to tie this with the operative instances of IT infrastructure that make this capability run. Then you are on good path. But can you tie the Business Application directly towards a cluster. Yes, but that is tried and tested with failure. So in comes the technical services.
Application Services and Platform services (where they run). See, I am not true to the CSDM object definitions here and that is for good reasons. Culture, language.
Where I am now, Platform is a strong modelling entity. In my mind I have always just used Service and instances of services. Instances are key in Impact Models. Impact is key in operational quality.
So option B. Safe choice. 
If you are in luck you can run option C initiative at the same time tying the low level CI’s to their composite object, Service of type Technical
If you are under DORA regulation you must. Again context, what regulations are you under.
B and C. Good hygiene in that and the rest will have a good foundation for success. For DORA you are forced to run B and C at the samevtime. When you have B and C with MVP  attributes and relations the fill the skeleton with more attributes for reporting, adherence to observability (Event) requirements, Change Impact Assessment etc. etc. 
There is of course so much more to and in what I share above. I will try to be more active and involved in this community centered around CSDM and SCMDB. I get food for thought from reading the posts, questions etc but I have little time to interact. Will try to prioritize this.