When we try to reset the password through custom portal it do not accept the new password
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06-12-2024 01:05 AM - edited 06-12-2024 01:06 AM
Hello,
I am trying to reset the password from portal and once the password is reset on the next time it do not accept the new password.
For the same I have raise the serviceNow ticket and they have asked " to clarify if you are still using the older GlideEncrypter API to encrypt the password? If yes, then it will need to be replaced with the KMF API."
For This, I found the script include name as "PortalUtils" in which I found this code -:
For updating it to KMF I changed few lines with this
But then also I couldn't find solution for my problem.
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