Added incident on announcement on SOW grid view, but clicking on a record does not open it.
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2 weeks ago
In Service Operations Workspace, I have added the Incident table under Announcements, where outages are already shown from EVAM.
I can see the incident records in the grid view, but when I click on any incident block, nothing happens. The record does not open.
However, when I click on the out‑of‑box outage record, it opens correctly.
Please find the screenshots below for reference.
Let me know if any more clarity is needed.
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2 weeks ago
HI @Mohni ,
Can you confirm which view template you are using?
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2 weeks ago
I have tried with "SOW - Announcements - Outage" template and "Incident template".
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2 weeks ago
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2 weeks ago
Tries all oob sow ones SOW Related Records - Task and SOW - Announcements - Outage but not working
