Adding a cat item variable to a sysapproval_group table notification

[Julie Dixon]

Hi everyone, my first ever post!  

I am trying to add a catalog item variable to an email notification using the sysapproval_group table.

I have managed to get the RITM number added using the Parent fields options but I'm really struggling to locate the actual catalog item's variables from the list.

Is there any way I can add these please? 

Thanks in advance

Julie 

[Jitendra Diwak1 · Accepted solution]

Hi @Julie Dixon,

Please refer this post below:

https://www.servicenow.com/community/developer-blog/how-to-populate-catalog-item-variables-on-notifi...

Please accept my solution if it works for you and thumps up.

Thanks

Jitendra

[Julie Dixon]

Hi jitendra, thank you very much, really informative and at the right learning pace.

I have succeeded 🙌

thanks for you quick reply 

Kind regards

Julie 

[dgarad]

Hi @Julie Dixon 

Refer the below link.

https://www.servicenow.com/community/developer-forum/how-to-get-catalog-item-variables-on-an-approva...