Admin credentials - PDI

John Solbakk
Tera Contributor

‎06-19-2025 12:56 AM

I received my PDI but only aes_creator credentials, not admin credentials.
I have searched all mails from "ServiceNow Developer Program" and only received aes_creator credentials.
Can I ask a developer instance support function to assist me getting admin credentials ?
Is this known issue for others? Only getting aes_creator and not admin?

Do I need to request a new PDI to get admin credentials? 

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J Siva
Tera Sage

‎06-19-2025 01:19 AM

Hi @John Solbakk 
Please follow the below steps to change the user type as admin.
1. Go to developer portal

JSiva_0-1750321005378.png

2.  Click "Change User Role"

JSiva_1-1750321041869.png

3.  Select Admin

JSiva_2-1750321077474.png

 

Regards,
Siva

 

 

 

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